At a Glance

Have a question? Explore a list of frequently asked questions about using the Zoom LTI Pro below.

Scheduling Zoom Meetings

About Scheduling

How do I schedule a Zoom meeting in my Canvas course?

To learn more, refer to How to Schedule Zoom Meetings in Your Canvas Course.

If I schedule a Zoom meeting outside of my Canvas course—either via MIT’s Zoom Portal or the Zoom Desktop app—will it appear in my Canvas course?

No. If you want a Zoom meeting to appear in your Canvas course, you must schedule it using the Zoom LTI Pro integration. Any Zoom meetings that are scheduled in Canvas can also be managed in MIT’s Zoom Portal.

If another member of my teaching team schedules a Zoom meeting in my Canvas course, will I be able to see it and join?

Yes. All members of the teaching team can view all scheduled Zoom meetings in your Canvas course.

To learn how to view and join a Zoom meeting, refer to How to Join a Zoom Meeting from a Canvas Course.

If my Canvas course contains multiple sections (e.g. A single Canvas site for Sections A and B), will students only see Zoom links specific to their section?

No. Currently, Zoom does NOT have the ability to schedule meetings by section in a Canvas course.

All students in your Canvas course can see all scheduled Zoom meetings by clicking on Zoom in the Course Navigation Menu—regardless of which section they are in. When scheduling a section-specific Zoom meeting, we recommend including the section in the title of the Zoom meeting (e.g. 15.927 – Recitation – September 18th – Section A).

Course Calendar Events

After scheduling a Zoom meeting in my Canvas, will it automatically appear on my Course Calendar?

No. Zoom meetings scheduled in Canvas will temporarily appear on your Course Calendar in Canvas, but are automatically removed within 24 hours (typically sooner).

Teaching teams are responsible for manually creating and managing their calendar events in Canvas. To learn more, refer to How to Add and Manage Calendar Events in Canvas.

Permissions

What is a Zoom Scheduling Host and what permissions do they have?

To learn more, refer to What is a Zoom Scheduling Host?

What is a Zoom Alternative Host and what permissions do they have?

To learn more, refer to What is a Zoom Scheduling Host?

Can students schedule Zoom meetings on behalf of the teaching team?

No. Only members of the teaching team can schedule Zoom meetings in a Canvas course.

Guests and Guest Speakers

How do I invite a guest or guest speaker to a class session hosted on Zoom?

To learn more, refer to How to Invite a Guest or Guest Speaker to a Class Session via Zoom.

If you’ll be having a guest or guest speaker join an in-person class session remotely, we strongly recommend you or a member of your teaching team submit a support request for further assistance. Our team is happy to work with you to ensure a high quality event.

Using Zoom

Joining Zoom Meetings

How do students join a Zoom meeting in my Canvas course?

To learn more, refer to How to Join a Zoom Meeting from a Canvas Course.

Waiting Room

What is the Waiting Room?

The Waiting Room feature allows the host to control when a participant joins the meeting. As the meeting host, you can admit attendees one by one, or hold all attendees in the Waiting Room and admit them all at once. You can send all participants to the Waiting Room when joining your meeting, or you can allow participants from your Zoom account and participants with specified domains to bypass the Waiting Room. As the host, you can also choose to automatically move participants to the Waiting Room while a meeting is in progress if you lose connection from the meeting.

Who can bypass the Waiting Room?

MIT authenticated accounts will bypass the Waiting Room. Guests, however, do NOT bypass the Waiting Room for security purposes.

Manage Participation

How do I manage student participation in Zoom?

To learn more, refer to How to Manage Zoom Participation.

Chat

How do I enable or disable the in-meeting chat during a Zoom meeting?

The meeting chat feature allows participants to chat with others while in a meeting. As the host, you can control who participants are allowed to chat with. You can also disable the chat feature for all participants, or disable private chat so participants cannot send private messages to other participants.

To learn more, refer to Enabling or Disabling In-meeting Chat.

Screen Sharing

How do I allow screen sharing in a Zoom meeting?

To learn more, refer to How to Allow Participants to Share Their Screens on Zoom.

How do I share and play a video with sound in a Zoom meeting?

To learn more, refer to How to Share and Play a Video with Sound During a Zoom Meeting.

Breakout Rooms

What are breakout rooms in Zoom?

Breakout rooms allow you to split your Zoom meeting in up to 50 separate sessions. The meeting host can choose to split the participants of the meeting into these separate sessions automatically or manually, or they can allow participants to select and enter breakout sessions as they please. The host can switch between sessions at any time.

How do I pre-assign breakout rooms for a Zoom meeting?

To learn more, refer to How to Pre-Assign Participants to Breakout Rooms in Zoom.

How do I setup and manage breakout rooms in a Zoom meeting?

To learn more, refer to How to Set Up and Manage Breakout Rooms During a Zoom Meeting.

Polls

How do I create and deliver a poll during a Zoom meeting?

To learn more, refer to How to Create and Launch a Poll using Zoom.

To learn who can create and deliver a poll during a Zoom meeting, refer to What is a Zoom Scheduling Host?

Whiteboard

What is the Whiteboard feature in Zoom and how do I use it during a Zoom meeting?

Zoom Whiteboard provides you with a set of easy-to-use tools to collaborate together to capture ideas, processes, and concepts. With features focused on fostering innovation, Zoom Whiteboard makes it simple for teaching teams to interact in new ways for seamless collaboration.

To learn more, refer to the Zoom Whiteboard User Guide.

Recordings

About Recordings

When someone creates a Zoom meeting using the Zoom LTI Pro integration in Canvas, are they automatically recorded?

No, but when scheduling a Zoom meeting in Canvas, you can select the Record the meeting automatically checkbox under Meeting Options.
Screenshot of Record the meeting automatically in the cloud

Are my class “lecture” sessions automatically recorded?

Yes, in-person courses are live streamed and recorded by Sloan Technology Services (STS) for all class “lecture” sessions using PanoptoNOT Zoom. To learn more, refer to the FAQ: Livestreaming and Classroom Recordings.

Are my class “recitation” sessions automatically scheduled and recorded using Zoom?

No, teaching teams are responsible for scheduling a Zoom meeting in Canvas if using Zoom for a recitation.

When scheduling a Zoom meeting in Canvas, you can select the Record the meeting automatically checkbox under Meeting Options.

View and Edit Zoom Recordings

How do my students and I view the Zoom recordings in my Canvas course?

If published, students can view your course’s Zoom recordings by clicking on Zoom in the Course Navigation Menu of your course in Canvas. To learn more, refer to How to View Video Recordings of Your Zoom Meetings in Canvas.

Note: Livestreams and classroom recordings are recorded and shared using Panopto. To learn more, refer to How to Share a Livestream and Classroom Recording in Canvas.

How do I edit or trim my Zoom recordings?

Zoom recordings for meetings created in Canvas can be trimmed by the meeting owner (Scheduling Host). To learn more, refer to How to Trim a Cloud Recording in Zoom.

Publish Zoom Recordings

Are the Cloud recordings in my Canvas course automatically published and accessible to my students?

No, Cloud recordings in your Canvas course are NOT published by default.

How do I publish a Cloud recording in my Canvas course?

If you scheduled a Zoom meeting in your Canvas course and recorded it to the Cloud, you can also publish the Cloud recording so students can view it in Canvas. Once published in Canvas, the Cloud recording will be available to all students in your class. To learn how students can view your published Cloud recordings in Canvas, refer to How to View Video Recordings of Your Zoom Meetings in Canvas.

To learn more, refer to How to Publish a Zoom Recording in Canvas.

Share Zoom Recordings

How do I share a Zoom recording outside of the university or on a public website?

You or a member of your teaching team can submit a support request for further assistance. You will need to sponsor a Kerberos account for any viewers.

Can I share a Zoom recording with a non-MIT participant?

You or a member of your teaching team can submit a support request for further assistance. You will need to sponsor a Kerberos account for any viewers.

Download Zoom Recordings

Can students download my Zoom recordings from the Zoom LTI Pro integration in Canvas?

No, students do not have the ability to download any of your course videos from the Zoom LTI Pro integration in Canvas.

I need to download a copy of one of my Zoom recordings.

You or a member of your teaching team can submit a support request for further assistance.

Captions and Accommodations

Captions

How do I caption my Zoom recordings?

If you’ve scheduled a Zoom meeting from your Canvas course and set it up to automatically record to the Cloud, Zoom will automatically generate a closed caption/transcript file using Automatic Speech Recognition (ASR).

How accurate are the Automatic Speech Recognition (ASR) captions?

ASR captions are AI-generated, typically 70-80% accurate—which is not ADA compliant—and have trouble with accents and jargon.

Note: AI-generated captions are not the same as human transcription, so we recommend reviewing all ASR captions and editing them to ensure they are 100% accurate.

Accomodations

What if I have a student who needs accommodations (e.g. 99%+ accurate captions or live captioning)?

If a student requires ADA compliant captions for one or more asynchronous course videos and/or live captioning for a class session hosted in Zoom, you or a member of your teaching team can submit a support request for further assistance.

Support

How do I request support for Zoom?

To learn more, refer to How to Request Support for Zoom.