How to Request Support for Canvas

Get Help with Canvas

Need help using Canvas? Explore the options below: 

Using Canvas

Need help with Canvas? See How to Get Help with Canvas for:

• 24/7 phone and chat support from Instructure
• Canvas Guides for step-by-step instructions

Using MIT Sloan Tools

Reach out to our team by submitting a ticket for any questions related to Sloan-specific tools, including:

• A+ Attendance 
• Course Overview Tool
• Membership Tool
• Photobook Tool

We’ll connect you to the resources and support you need right away.

Managing Your Roster

See How to Manage Your Roster in Canvas for more information and support resources on course access and enrollments.

For Additional Support

Visit our Support Center to:

• Find step-by-step instructions for supported tools
• Register for upcoming trainings
• View all request forms