How to Request Support for Canvas

Get Support via Phone, Chat, or Support Request Form

Canvas

Instructure provides 24/7 end-user support as part of MIT’s Enterprise license to faculty, staff, and teaching assistants by phone or chat.

You can also search the Canvas Guides to learn about the following:

If you have questions about using Canvas and its features, you can get help by using the Help menu in the Global Navigation Menu:​

MIT Sloan Teaching & Learning Technologies

Submit a support request for any questions related to Sloan-specific tools, including:

• Course Overview Tool
• Membership Tool
• Photobook Tool

Canvas Access and Enrollments

See How to Manage Your Roster in Canvas for more information and support resources.

For Additional Support

Visit our Support Center to find clear step-by-step instructions on how to use the tools at MIT Sloan, register for upcoming trainings, and view all request forms.