Tools > Panopto > Support

Panopto

Panopto provides 24/7 end-user support as part of MIT’s Enterprise license. You can contact them directly by:

• Email: support@panopto.com
• Phone: 855-765-2341
• Web: Create a support ticket by logging into https://support.panopto.com

MIT Sloan Teaching & Learning Technologies

Submit a support request for any questions related to:

• Livestreaming and classroom recordings
• Creating a video assignment
• Creating in-video quiz questions
• ADA compliant captioning
• Downloading a copy of one of your videos
• Sharing a video outside of the university or on a public website